MICHAEL HARPER

Fairbanks, AK  99709 | 19077501010| harpermichael089@gmail.com

                             michael erle harper

Professional Summary
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Sole owner with over 23 years of successful experience in Administrative and contributions to success in labor industry.  Strengths in Administrative and Labor backed by training in administration.  Experienced owner with over 23 years of labor experience in lab or industry.  An excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.  Consistently saving cost while improving profits, senior advisor, and outstanding performance in maintenance and athletics within the entertainment industry.  Proven success in leadership, operational excellent and organizational development with keen understanding of the elements of the food business.  Recognized  for inspiring management team members and excellence in encouraging creative work environments.

Skills
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     . Quest Suite Professional Proficiency
                            .  Professional referral network
     .  Professional development training
                             .  Friendly and professional
                                communications
                             .  Professional telephone voice


Work History
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Professional Bowler
Professional Bowlers Association - Chicago, Illinois

.  Saved an undisclosed amount of dollars  by                researching and implementing Variable cost              saving initiatives and creating fresh new                    approaches to long standing problems.

.  Developed exceptional attendance record with        special attention to punctuality and preparation      to work on arrival

.  Increased customer satisfaction and repeat              business through relentless pursuit  of                        resolutions to problems arising from products          and services, protecting company reputations
  and loyal client base.

.  Monitored social media online sources for                 industry trends.

.  Worked with research and development to                 resolve perpetual problems, and improve                   operations and provide exceptional customer           service.

Sole Owner                                    01 to Current

MICHAEL ERLE HARPER ENTERPRISES CONSOLIDATED- FAIRBANKS, AK

.  Enhanced operational efficiency and                           productivity managing budget accounts and             inventory.
 
.  Established, optimized  and enforced business         policies to maintain consistency and high-                 quality standards across business operations.
 
Maintenance worker
McDonald's - Fairbanks, AK

.  Used various equipment to remove snow and           sprinkled rock salt  on walkways to prevent falls

.  Provide facility inspection and maintenance to         ensure levels of cleaning and upkeep.

.  Completed daily, weekly, and monthly checklists     on building and equipment  to maintain records       of scheduled maintained procedures.

.  Assessed operations conditions and adjusted           settings to maximize performance and                       equipment longevity.

.  Completed partial or full dismantling equipment
    to quickly repair or replace defective                           components and restore functional ability.

Education

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Associate of Arts:  General Curriculum      06/1982
Feather River College - Quincy, California